Frequently asked Questions

We, North London Minicab are a minicab and private hire taxi company based in North London. We have been so for years and serve hundreds of thousands of satisfied passengers every year.

We provide a reliable and professional mini cab service 24 hours a day – 7 days a week from anywhere in London to the surrounding counties and to and from any London airports including London City, Heathrow, Gatwick, Luton and Stansted Airport.

It’s very easy! You can simply give us a call on 020 8226 4343 and we will happily place your minicab booking within 2 minutes, or you can book online with our easy-to-use form.

We cover the whole of London and can pick up or drop off at any location within the M25 including the surrounding airports.

We cover the 5 main London airports (City, Heathrow, Gatwick, Luton and Stansted) but will happily pick you up from another UK airport if required.

We have a fleet of more than 60 vehicles which include Green Cars, Saloon Cars, Estate Cars, Executive and MPV (6-8 seater) cars.

You can book at any time. Thank to our large fleet we normally have good availability but if you want to book a taxi for an airport pick up or drop off or for a pick up on Fridays and Saturday nights, then we recommend calling a few hours in advance.

You can pay at the end of the journey by cash to the driver or you can pay by card over the phone or at our office.

You can cancel a booking at a reasonable time. If you paid in advance then you can get a full refund if you cancelled before we dispatch a driver.

By UK Laws all miniacab and taxi companies have to be licensed by the Public Carriage Office (Transport for London). We are licensed and trading as Speedy (minicab) LTD.

Yes, With North London Minicab the price you are quoted is the price you pay; however you may be charged extra if you ordered the wrong car (for example if you ordered a saloon car but have too much luggage that does not fit in the boot – in which case you would need a saloon or MPV). We always track inbound flights and send you the cab accordingly, but you also may be charged extra for excessive waiting time.

No, with North London Minicab you don’t need to pay in advance. You can pay at your destination by cash to the driver. Should you wish to pay in advance then you can pay online or over the phone.

No, our Prices are the same throughout the year including any festive seasons.

Yes. North London Minicab operates 24 hours a day – 7 days a week. Our office is always opened and manned. We also have night drivers and day drivers so you can rest assured we can send you a minicab at anytime, anywhere.

North London Minicab monitors all inbound flights for our customers and we will send you a car accordingly. You will only be charged extra if the driver has to wait for you for an excessive amount of time after your flight has landed and your bags have been delivered.

If the event that your flight has been cancelled, call us on +44 (0) 20 8226 4343 and let our controller know on which flight you will be taking and we will update your booking.

Like cancelled flights, call us on +44 (0) 20 8226 4343 and let our controller know on which flight you will be taking and we will update your booking.

If your inbound or outbound flight is diverted please call us on +44 (0) 20 8226 4343 as soon as you know and if possible we will send the driver to the diverted airport to pick you up.

Once you’ve picked up your bags and your minicab driver will have a sign board with your name on it. If you are unsure where your driver is, give us a call and we will ask the driver to meet you at your nearest Costa Coffee or AMT coffee shops. This will be a lot easier as everyone else likes to meet and greet near the information desk.

If you cannot locate your driver please call us and we will ask him to meet you at the nearest Costa Coffee or AMT coffee shop.

The transfer will be direct. This is a Minicab Private Hire Taxi so the whole vehicle will be for you. The driver will not stop at any other location unless you have pre-booked the stop. Other than that he will take you directly to your pre-booked destination.

Once booked you will receive a text message confirming your booking. You can also call us at any time 24 hour a day and a member of our team will be happy to let you know if your booking is confirmed.

Yes, our minicab drivers have receipts with them and can provide you with a receipt once payment has been made. If prepaid my credit or debit card then you can get the receipt at our office or one will be sent to your e-mail.

No – You can call our Minicabs booking team on 020 8226 4343 at any time and place your booking over the phone.

Yes, provided that the same vehicle is available for your desired booking time.